5 Signs of a Quality Auto Body Repair Shop
If your vehicle needs collision repair, auto body repair, dent repair or other bodywork, choosing the right auto body repair shop is critical. There are plenty of shops from which to choose, but not all created are equal. You shouldn't be overcharged for repairs, but shopping on price alone is not a good idea. There are a lot of sub-par shops that return your car not looking as good as it should, and even unsafe to drive.
Fortunately, finding a trustworthy shop is simple enough if you know what to look for. Here are 5 signs of a quality auto body repair shop:
1. ASE & I-CAR certification
Simply put, you should never have someone do collision or body repair work on your vehicle who isn't ASE and I-CAR certified. I-CAR is an industry organization that trains and certifies collision repair technicians to adhere a strict set of industry standards, while ASE is the national agency that certifies auto mechanics in a similar manner. A good auto body shop only hires I-CAR and ASE certified technicians, and I-CAR even certifies some auto body shops based on the number of certified technicians they hire.
2. Customer satisfaction
Besides technical certifications, also look at the shop's Better Business Bureau rating (BBB) and whether they're recommended by AAA. These ratings give you an indication of how satisfied the customers are with the shop.
3. A respectable warranty
If an auto collision repair shop doesn't offer a clearly stated warranty, beware. A trustworthy shop always stands by its work, and some will even offer a lifetime workmanship warranty. Find out about the warranty before leaving your vehicle there.
4. Facilities to handle special vehicles
Cars aren't the only vehicles that get into accidents. Trucks, RVs, trailers and even boats sometimes need bodywork, too. These vehicles require special facilities to ensure the job is done right, so make sure your auto shop has is equipped with oversized booths and qualified technicians to handle RV and truck collision repair.
5. Going the “extra mile”
A collision repair shop dedicated to customer service will offer certain “extras” for their customers. For example, some shops offer free mobile estimates (to save the expense of towing it into the shop before knowing the cost of repairs), or 24-7 drop-off and pick-up service. Some shops even offer free pickup and delivery of the vehicle.
If you're looking for a quality auto body repair shop in Portland, ADESA's Auto & Truck Collision Repair proudly ticks all five of these boxes, backed with a 60-year history of proven excellence. For a free estimate on auto body repair, they can be reached at 503-674-5463.
ADESA Auto & Truck Collision Repair Blog
Written & Published By MORBiZ